Quality (Spark Trade is certified in ISO 14001:2004)

For Spark Trade, quality equals knowledge and experience. Beside our own internal competences, good relations with our business partners and customers give us access to a lot of important skills and experience when it comes to delivering quality. We use frontline technology for measuring work results, and keep ourselves updated on the rules and laws surrounding railway grinding. All grinding trains are equipped with digital measuring technology, and the information can immediately be sent to and controlled by the customer. All work is continuously documented, and the information is handed over to the customer for evaluation and control after the work is done. The customer can also make random samples when needed.

Quality policy

We shall, by using competent and motivated personnel, assure that both the customers and our demands and expectations are fulfilled by our performance.

This means that Spark Trade AB:

• Shall make sure that all planned work is performed in a secure way, on time and with minimal deflections.
• Shall make sure that the railway owner, subcontractors and other eventual parties involved are well informed.
• Shall on a regular level improve our quality system, to reach what we consider to be an optimal level of efficiency and customer satisfaction.
• Carefully and thoroughly select our subcontractors, to make sure that any possible misunderstandings are avoided.
• Shall make sure that all our staff posses the right education and skills for their respective area of work.
• Shall, in an efficient way, make sure that eventual mistakes and reclamations will not reoccur.